INTELLIGENT AUTOMATION PRINCIPAL CONSULTANT
Richard has a PhD in Organisational Behaviour and Ethics. He has many years of experience of working on large HR programmes and implementations. He understands user behaviours and how they relate to automation.
Richard specialises in quality assurance and testing of RPA solutions to ensure that they deliver what is required. He analyses the human aspects of Robotic Process Automation and Machine Learning projects and works with operators and management to bridge the gap.