Improving Customer Service with AI Chatbots
September 30, 2020 @ 12:30 pm - 1:30 pm BST| Free
IMPROVING CUSTOMER SERVICE WITH AI CHATBOTS
This year has been anything but business-as-usual for organisations and their customer service strategies. It’s become clear that delivering positive digital and self-service experiences is key for customer conversion and retention and should be part of your customer experience (CX) plan.
Join Liam Ryan from Creative Virtual as he shares live demonstrations of V-Person™ chatbots currently being used by organisations to provide successful customer self-service. You’ll see:
- Powerful integrations, including authentication and seamless handover to live chat
- Options for deploying chatbots across multiple contact channels
- The combining of AI and human input to create reliability and constant improvement
Register now for this webinar to get an inside look at AI chatbot features, functionality and successful use cases.
Presentation demo and QA: 12.30 – 1.30
We will be using Zoom to run this webinar. You will receive an email before the event with meeting details including instructions to join the event.