Typical Business Challenge
Take a mid-sized corporate, perhaps spread across multiple sites in the UK or Europe. The shift towards a HR Business Partner model may have stalled and while the HR Service Centre is well established, satisfaction across the business is mediocre. The slick, online experience of new staff coming into the main competitor’s business is increasingly highlighting the lack of investment and invention in keeping this HR team on the front foot, driving the People agenda.
The trigger to address this situation could come from new leadership, from a step change in the scale or structure of the business, or it could be the opportunity of investment in other back-office functions such as a change of ERP solution or IT-led push towards the Cloud.
Whatever the drivers and catalyst, making substantial step changes in the value HR adds to the business will be complex, will require attention to detail, hard work and will be a significant drain on the already over-stretched team, so the choice of where to seek help will be critical.