Troubleshooting Services Overview

Two things are vital in any successful trouble-shooting endeavour – first a sufficient grasp of the detail to fully get to grips with the issues and second (though equally important) is clarity on the agenda at board level to expedite focus on what matters the most.

Our Principals are senior practitioners (typically ex Big 5 Partners) who delight in the direct challenge of fixing the problem.  They don’t just sell work, but are hands on, working directly with you to bring their extensive experience to bear and with our vast network – pinpointing the right expertise to assist with diagnosis and accelerate remediation – takes no time at all.

Troubleshooting Services Overview

Two things are vital in any successful trouble-shooting endeavour – first a sufficient grasp of the detail to fully get to grips with the issues and second (though equally important) is clarity on the agenda at board level to expedite focus on what matters the most.

Our Principals are senior practitioners (typically ex Big 5 Partners) who delight in the direct challenge of fixing the problem.  They don’t just sell work, but are hands on, working directly with you to bring their extensive experience to bear and with our vast network – pinpointing the right expertise to assist with diagnosis and accelerate remediation – takes no time at all.

How will Troubleshooting Services help you?

‘Methodologies provide structure, and careful planning and management help mitigate risk’

Typical Business Challenge

Change is no longer optional, and the pace of change is increasing – in the private sector the imperative to change is driven by market forces and the need to compete, in the public sector it is driven by the insatiable demand for efficiency and more recently for affordability. Done well it can transform, done badly it can destroy – the outcomes may be vastly different but the paths between the two may not be as widely separated as you think.

Methodologies provide structure, and careful planning and management help mitigate risk – but very few major change programs run entirely hitch free – and sometimes the standard (in-project) risk management techniques just aren’t enough.

At which point – experienced, discrete and “agenda free” trouble-shooters operating on a broad range of issues from commercial and contractual, through technical and operational, to human-centric; each armed with low cost, low risk, practical solutions which make the most of your existing assets and in-house capabilities; and each providing impartial and truly independent advice – may be just what you need.

‘Methodologies provide structure, and careful planning and management help mitigate risk’

How will Troubleshooting Services help you?

Typical Business Challenge

Change is no longer optional, and the pace of change is increasing – in the private sector the imperative to change is driven by market forces and the need to compete, in the public sector it is driven by the insatiable demand for efficiency and more recently for affordability. Done well it can transform, done badly it can destroy – the outcomes may be vastly different but the paths between the two may not be as widely separated as you think.

Methodologies provide structure, and careful planning and management help mitigate risk – but very few major change programs run entirely hitch free – and sometimes the standard (in-project) risk management techniques just aren’t enough.

At which point – experienced, discrete and “agenda free” trouble-shooters operating on a broad range of issues from commercial and contractual, through technical and operational, to human-centric; each armed with low cost, low risk, practical solutions which make the most of your existing assets and in-house capabilities; and each providing impartial and truly independent advice – may be just what you need.

Why B2E?

Our Principals are senior practitioners (typically ex-big 5 Partners) who delight in the direct challenge of fixing the problem. 

They don’t just sell work, but are hands on, working directly with you to bring their extensive experience to bear and with our vast network – pinpointing the right expertise to assist with diagnosis and accelerate remediation – takes no time at all.

Our B2E Consulting Principals are supported by our community of over 20,000 high calibre, expert consultants, many with Troubleshooting experience.

This scale means that we are able to build teams of genuine experts, usually with more than 10 years relevant experience, to help support client initiatives and ensure we fully understand the client’s goals, content and context. We partner closely with the client to deliver quality solutions and value for money.

Working with B2E’s Troubleshooting Services Principal

Parry Jenkins is the B2E Consulting Principal leading the Trouble Shooting Service Offering.  Parry is a long-standing member of B2E Consulting and has been a management consultant for nearly 30 years.

Rising through the ranks at Accenture to reach partner in 2000, before going independent – Parry spent the bulk of his career trouble-shooting on problem programs, projects or departments – often first man in and last man out – gaining the trust of clients and suppliers alike.

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