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September 2020
See a live demonstration of chatbots currently being used by organisations to provide successful customer self-service. IMPROVING CUSTOMER SERVICE WITH AI CHATBOTS This year has been anything but business-as-usual for organisations and their customer service strategies. It’s become clear that delivering positive digital and self-service experiences is key for customer conversion and retention and should [...]
Find out moreOctober 2020
Enable an innovative leap in your thinking by utilising TRIZ. INNOVATION FOR YOUR SERVICES USING TRIZ TRIZ (the Theory of Inventive Problem Solving) is a way of systematic innovation for new products and services. We will explore this technique by understanding the concept of ‘ideal solution’, process conflicts, and utilising widely available resources. This method [...]
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Is your CV selling you properly? Working with a group of peers we review to what extent your CV is ‘fit for purpose.’ CV PEER-REVIEWYou might think your CV is good. Or you might think it's bad. But have you ever had your CV reviewed by a group of peers?In this webinar you will have [...]
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This event will equip you with the skills to protect yourself and or business from cybercrime and attacks at a pivotal time for home working SECURITY ADVICE TO HOME WORKERSDuring the current emergency, many organisations and individuals find themselves using technology in ways they may not previously have been familiar with. Inevitably, there are people [...]
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