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September 2020
See a live demonstration of chatbots currently being used by organisations to provide successful customer self-service. IMPROVING CUSTOMER SERVICE WITH AI CHATBOTS This year has been anything but business-as-usual for organisations and their customer service strategies. It’s become clear that delivering positive digital and self-service experiences is key for customer conversion and retention and should [...]
Find out moreOctober 2020
Enable an innovative leap in your thinking by utilising TRIZ. INNOVATION FOR YOUR SERVICES USING TRIZ TRIZ (the Theory of Inventive Problem Solving) is a way of systematic innovation for new products and services. We will explore this technique by understanding the concept of ‘ideal solution’, process conflicts, and utilising widely available resources. This method [...]
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Is your CV selling you properly? Working with a group of peers we review to what extent your CV is ‘fit for purpose.’ CV PEER-REVIEWYou might think your CV is good. Or you might think it's bad. But have you ever had your CV reviewed by a group of peers?In this webinar you will have [...]
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This event will equip you with the skills to protect yourself and or business from cybercrime and attacks at a pivotal time for home working SECURITY ADVICE TO HOME WORKERSDuring the current emergency, many organisations and individuals find themselves using technology in ways they may not previously have been familiar with. Inevitably, there are people [...]
Find out moreNovember 2020
This webinar will share insights on leadership behaviours to adapt to the "new norm" of working from home. LEADERSHIP BEHAVIOURS TO DELIVER SUCCESSFULLY IN THE "NEW NORM"OverviewWith the Covid Pandemic the working world has changed dramatically - working from home has become the norm - but work still needs to be delivered and leadership behaviours [...]
Find out moreThis event will provide an insight into the psychology of agile leadership. LEADING THE AGILE ORGANISATION. Overview Why agility is no longer a nice to have but a must have for global businesses What organisational and leadership agility look like in practice - a holistic approach. How to develop agility in a nutshell, [...]
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How graph databases can organise information between data points and make sense of it for humans. GRAPH DATABASES - THE KEY IS IN THE RELATIONSHIPSOverviewThere is a huge amount of information locked away in the links (relationships) between data points, such as people, their work and their institutions. Graph databases organise this information, and can [...]
Find out moreDecember 2020
Is your CV selling you properly? Working with a group of peers we review to what extent your CV is ‘fit for purpose.’ CV PEER-REVIEWYou might think your CV is good. Or you might think it's bad. But have you ever had your CV reviewed by a group of peers?In this webinar you will have [...]
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Jonathan Spence will share his thoughts on how you can grow a business, even in today's Covid dominated environment. I WISH I HAD THOUGHT OF THAT! HOW TO FIND BUSINESS GROWTH.OverviewThe winter is always a bleak period, but never more so now with the challenge of covid 19.For many businesses the natural inclination and necessity [...]
Find out moreJanuary 2021
How to Win a Project in 2021 Strategy for winning a project in 2021The new year is always a good time to think about career strategy :how can you bring focus to your careerhow can you carve a niche for yourselfhow can you win a projectHugh Abbott, the B2E Coach, shares his insight on how [...]
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